Winner Baji Privacy Policy – How We Handle Your Information

Some information is collected when you create a Winner Baji account and as you use the platform over time. This data falls into three categories: information you provide directly, information collected automatically, and information received from third parties.

Winner Baji uses collected data only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Account Management: Your identity and contact details are used for registration, login, password recovery, and account verification.
• Payment Processing: Financial information is used to confirm deposits, process withdrawals, and maintain transaction history.
• Security & Fraud Prevention: Technical data is used to detect multiple accounts, monitor suspicious activity, and prevent cyberattacks.
• Service Improvement: Betting activity data is analyzed to identify which features are used most and where issues arise.
• Contact: Your mobile number and email are used for important updates, transaction confirmations, and support responses.
• Promotional Communications: To send bonus offers and special promotions — though you can opt out of this at any time.
• Legal Compliance: Data use is mandatory for anti-money laundering compliance, age verification, and regulatory requirements.

Winner Baji is extremely careful about sharing your information with third parties. Your data is never sold. It may only be shared in the circumstances outlined below.

• Payment Processors: The necessary information is shared to process transactions with bKash, Nagad, or Rocket. These providers also adhere to strict privacy policies of their own.
• Identity Verification Services: Only the minimum necessary information is shared with licensed verification agencies for NID or passport verification.
• Technology Providers: Game platforms (such as Evolution Gaming) and cloud service providers help keep Winner Baji running. Data processing agreements are in place with all of them.
• Legal Authorities: Information may be shared with regulatory authorities when required by court order, government investigation, or anti-money laundering legislation.
• Business Transfers: In the event of a change in ownership or merger, the new owner will be bound by the same privacy policy.

Beyond the cases above, Winner Baji does not share your data with any third party without your explicit consent.

At Winner Baji, data protection is not just a policy on paper — it is a daily practice. Security is enforced across multiple layers.

• 256-Bit SSL Encryption: All data transfers across the website and app are encrypted to the same security standard used in the banking sector.
• Two-Factor Authentication (2FA): When logging into your account, an OTP is sent to your mobile in addition to your password — making unauthorized access virtually impossible.
• Separate Data Storage: Personal data, financial information, and betting history are stored in separate encrypted databases.
• Regular Security Audits: Third-party cybersecurity experts regularly audit and test Winner Baji's systems.
• Restricted Staff Access: Not all staff members have access to all data. Each employee is granted access only to the specific information required for their role.
• Data Breach Protocol: In the event of a security breach, Winner Baji is obligated to notify affected members within 72 hours.

Winner Baji's website uses cookies. Cookies are small text files stored in your browser that help the site remember your preferences the next time you visit.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect login and other core functionality.

You have several important rights regarding your data on Winner Baji. To exercise any of these rights, please contact Winner Baji support.

• Right to Access Your Data: You can request a copy of all the data we hold about you. It will be provided in full within 30 days.
• Right to Correct Your Data: You may request corrections to inaccurate information. In most cases, this can be done directly through your account settings.
• Right to Erasure: After closing your account, you may request the deletion of specific data. However, certain information must be retained for a set period to meet legal obligations.
• Right to Restrict Processing: You can request that processing of specific data be temporarily suspended while an investigation is underway.
• Right to Data Portability: You can request a download of your betting history and account information in a machine-readable format (CSV or JSON).
• Right to Opt Out of Promotional Communications: To stop marketing emails or SMS, go to your account settings or use the unsubscribe link at any time.

The Winner Baji platform may occasionally reference third-party services. These services have their own privacy policies, and Winner Baji is not responsible for them.

• Game providers such as Evolution Gaming and Pragmatic Play may receive some data on their servers during gameplay. This is governed by data processing agreements between them and Winner Baji.
• Payment Gateway – The necessary information is shared with payment service providers at the time of a transaction. Winner Baji ensures that all such providers maintain the highest security standards.
• Analytics tools use anonymous statistics to monitor website performance. No personal data is involved.

Winner Baji does not store your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration your account is active and for 5 years after closure — as required by law.
• Financial & Transaction Information: 7 years from the date of the last transaction — mandatory under anti-money laundering laws.
• Identity Verification Documents: 5 years after account closure.
• Support Communication History: 3 years from the date of last contact.
• Technical Logs: Typically 90 days; may be extended for security investigations.
• Marketing Preferences: Unsubscribe actions are recorded to ensure you are not accidentally emailed again.

Once the retention period expires, data is securely deleted or anonymised.

Winner Baji services are strictly for users aged 18 and above. This is both a legal requirement and Winner Baji's own ethical commitment.

• Date of birth is verified at the time of registration. Accounts cannot be created by anyone under 18.
• Age is confirmed again during identity verification.
• If there is any suspicion that an account belongs to a minor, Winner Baji immediately closes that account and deletes the associated data.
• Parents can use their device's parental controls to restrict access to Winner Baji on shared family devices.

Winner Baji may update this Privacy Policy when necessary. Members will be notified of any changes through the methods outlined below.

• The update date at the top of the page will be revised accordingly.
• Registered members will be notified by email whenever significant changes are made.
• A minimum of 14 days' notice will be given before any changes take effect.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.